Frequently Asked Questions
Ordering Online
We can't provide any details about the legal status of our products in your country.
It's up to you to check your local laws and regulations before placing an order.
Browse and select the items that you wish to purchase.
Add items to your shopping cart using the “Add to Cart” button and amounts when appropriate.
Click the "Cart" icon to check out.
Follow the instructions on the payment page.
We process all orders within one business day after payment is accepted. Once your order is being prepared, it can't be changed.
If you need to make changes, please contact our Support team as soon as possible. We'll do our best to accommodate your requests, but we can't guarantee it.
Depending on your package's status;
Order in preparation: Contact us using the Contact form. Make sure to include the order number you want to cancel.
Order shipped: Shipped orders can't be canceled.
Please email us at support@multiversebeans.com we will fix the mistake.
We do not take any returns. However, you can email us at support@multiversebeans.com, and we will do everything we can to make it right.