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We process all orders within one business day after payment is accepted. Once your order is being prepared, it can't be changed.
If you need to make changes, please contact our Support team as soon as possible. We'll do our best to accommodate your requests, but we can't guarantee it.
The cancellation process depends on your order's status:
Order in Preparation: To request a cancellation, please use the Contact form and include your order number.
Order Shipped: Unfortunately, shipped orders cannot be canceled.
Please email us at support@multiversebeans.com, and we will fix the mistake.
We do not take any returns. However, you can email us at support@multiversebeans.com, and we will do everything we can to make it right.