Here at Multiverse Beans, we are grateful for your time and business. We know you have a near-limitless choice in seedbanks and we’re thrilled you chose us. Our goal is to make you a customer for life by treating you like a valued member of the MVB family. If something went wrong with an order, please email support@multiversebeans.com immediately. Due to the volume of orders, please allow 24-48 hours for a response from our small team. If you have a request for a new breeder, a suggestion, or you just want to say hey! Fill out the form below and we will get back to you as soon as we can!
Email: support@multiversebeans.com
Customer Service Hours: 9-5 PST M-F
Orders are processed 7 days a week
Our seeds are sold as collectibles to U.S. customers. They ship as seed-only in plain packaging with a neutral business name on your bank statement. We do not talk about growing, using, or selling cannabis on the site or in email.
Every seed pack you add to your cart counts toward the Vault Bonus Stack tiers. When your cart hits $120 / $150 / $180 / $210, we add 18 / 30 / 42 / 63 bonus seeds on top of your main packs. Your cart shows which tier you are in and how far you are from the next one, and the bonus seeds are added automatically at checkout. No coupon codes and no fine print.
We have a 100% germination promise. If you have an issue, reach out with your order number and what happened. We troubleshoot with you and replace or credit according to our policy. The short version is: if something is off and you are acting in good faith, we make it right without a fight.